In technology, what does 'user experience' refer to?

'User experience' refers to the overall satisfaction a person has when interacting with a product or system. This encompasses various aspects such as usability, accessibility, design, and the emotional response a user has while using the product. A positive user experience is crucial because it can influence how effectively users can use the technology as well as their willingness to continue using it. Factors that contribute to user experience include the ease of navigation, the intuitiveness of design, and the feelings of satisfaction or frustration that a user might experience during interaction.

In contrast, the other options focus on different aspects of technology and product interaction. The complexity of technology addresses how intricate or advanced a system is but does not encompass the user's feelings or satisfaction. Marketing strategy pertains to how a product is promoted and positioned in the market, again disconnected from the direct experience of the user. Technical specifications detail the hardware and software attributes of a device, which do not directly relate to the interaction and satisfaction level experienced by the user. Thus, user experience is distinctly defined by the holistic relationship and satisfaction a person forms with a product or system during their interactions.